Reviews

Theresa Legg left a review on 30/12/2022

Christmas Break

Our first stay here, staff fabulous, always smiling. Food wonderful and for Christmas Day, there was everything you can think of all presented beautifully. Best food ever. Large bedroom with sofa’s and a large balcony. Large bathroom with constant hot water. Umm, little gripe here. It would have been helpful for directions how to turn the shower on. We found out after getting soaked and the floor. The room cleaner was wonderful and sorted it for us. For future reference, make sure the shower head is facing the wall and to turn on and off you need to press in the end of the right handle. Only a slight moan, we found the bed a little lumpy. We have already booked to come back and cannot wait.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Theresa, We are delighted that you had a good stay with us and that you found the Christmas day Gala lunch to have the best food ever. Your comments helps us to improve and we have taken note of your comments regarding the shower. We look forward to seeing you again! Kind regards, MedPlaya Hotels Benidorm

IRENE NEISH left a review on 29/12/2022

Wonderful Xmas

My husband and I really enjoyed our recent stay at The Flamingo Oasis! Everything was brilliant and we really enjoyed the food etc., and meeting some nice people! It was spoiled occasionally by a few noisy people in the Verandah Bar. Also Xmas lunch was a bit hectic and too many people at the buffet together. Apart from these small issues it was overall a lovely few days. We will definitely be returning later in the year. Happy New Year from Irene and Brian Neish ????????

Hotel Flamingo Oasis responded to this review. View the response.

Hi Irene and Brian, We are delighted that you enjoyed your Christmas holiday at the Flamingo Oasis. It's lovely to read that you were happy with the selection of food on the buffet and that you met many nice people in the hotel. Thank you for posting your review. We look forward to seeing you again! Kind regards, MedPlaya Hotels Benidorm

KENNETH LEMAIRE left a review on 15/12/2022

3rd stay this year

I have been here 3 times this year and it never fails, great food and drink, booking through medplaya Is a god send if you like bottled beer and branded spirits, my only gripe is everything entertainment it should go back 2 pre covid were there was 2 acts on of an evening, and in the summer months the restaurant is very hot inside.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Kenneth, Thank you for taking the time to send us your comments. We are glad that you enjoyed your 3rd stay with us this year and that you are happy with the free upgrade to All Inclusive Premium when booking direct with us. Your comments have been sent to the hotel. We look forward to seeing you again. Kind regards, MedPlaya Hotels Benidorm

EUSEBIO SORIANO RAMIREZ left a review on 15/12/2022

Tranquilo

Para mi esposa y para mi estupendo, hemos estado muy bien, como las veces anteriores. Hotel para repetir

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Eusebio, Muchas gracias por escoger el hotel Flamingo Oasis de nuevo para sus vacaciones en Benidorm. Es un placer leer que estuvieron a gusto. Saludos cordiales, Hoteles MedPlaya Benidorm

SILVIA HERNANDEZ TARAMONA left a review on 13/12/2022

Animación

La animación la veo muy dirigida a ingleses. Me hubiera gustado que se hablará más en español. Por lo demás todo de maravilla. El chico de recepción Álvaro, super agradable. Si podemos repetiremos. Gracias por todo

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Silvia, Es un placer leer que haya pasado una buena estancia en el Flamingo Oasis. Nuestro equipo de animación intenta ofrecer actividades, juegos y espectáculos para todas las edades y nacionalidades y nos decepciona saber que no estuvo muy contenta con la animación. Hemos enviado sus comentarios al jefe del departamento. Muchas gracias por dejar su reseña. Esperamos tener la oportunidad de poder darle nuevamente la bienvenida a Benidorm y al Flamingo Oasis. Saludos cordiales, Hoteles MedPlaya Benidorm

ALBERTO NIETO CORRAL left a review on 13/12/2022

DIAS EN DICIEMBRE

Ya es la segunda vez que estamos, la verdad que ha mejorado la imagen del hotel de la ultima vez que estuvimos hace dos años, en cuanto al personal fenomenal como siempre muy atentos, en cuanto a las instalaciones pudimos disfrutar de la piscina climatizada, por poner un pero es el horario ya que solo estaba hasta las 5 de la tarde, seria recomendable ampliar el horario, por lo menos hasta las 20:00. En cuanto a las habitaciones son amplias, muy limpias todo confortable. También se nota que este hotel va dirigido a los clientes Ingleses, y va todo entorno a este publico, ya sean horarios, eventos, etc. En cuanto al comedor ha mejorado muy gratamente desde la ultima vez, las comidas de buffet buenas, nueva zona de plancha. Por poner algo negativo que no entiendo es por que tiene que haber un cañamero para servir refrescos de maquina cuando hay maquinas expendedoras de bebida, no le veo ninguna lógica, otra cosa es si el camarero tuviera que llevar las bebidas a la mesa entonces lo entendería pero según esta montado no lo entiendo mucho. En resumen ha sido una buena estancia

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Alberto, Muchas gracias por compartir sus pensamientos con nosotros sobre su estancia en el hotel Flamingo Oasis. La realimentación de nuestros clientes es de suma importancia para nosotros y sus comentarios han sido enviados al gerente del hotel. Nos alegra que haya pasado una buena estancia y esperamos poder darle de nuevo la bienvenida a nuestro hotel. Saludos cordiales, Hoteles MedPlaya Benidorm

SERAFIN ARRONIZ ORTIZ left a review on 13/12/2022

Regular

Casi todo se basa en el turismo extranjero,sobre todo las animaciones y las comidas

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Serafin, Muchas gracias por su valoración y comentarios. Nos complace que haya pasado una buena estancia en general aunque hay aspectos que no fueron a su gusto personal. Hemos tomado nota de sus comentarios. Saludos cordiales, Hoteles MedPlaya Benidorm

NIGEL RAYMOND BANKS left a review on 12/12/2022

Fantastic

We have been coming to Flamingo Oasis for a few years now as we love the hotel. This was our first time since covid and the first time in December. We loved the new renovated areas especially the restaurant. We always stay club and loved the new entrance for club guests. The only thing is the food is further away than it was before lol. The food was amazing, seemed better than all our previous stays. Roast beef, chicken & turkey were all cooked to perfection. The rooms were lovely and warm and had a massive TV. Some of the staff recognised us and welcomed us back. We had a fantastic stay, we would highly recommend and will be back next year for sure.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Nigel, Thank you very uch for your kind words. We are delighted that you loved everything about your holiday with us and it's very encouraging to read that you found the food to be better than ever. We look forward to seeing you again! Kind regards, MedPlaya Hotels Benidorm

Colin Jeans left a review on 12/12/2022

Holiday

As usual fantastic time a part for entertainment still not as good one show was good rest terrible to much bingo not enough of live music great before pandemic but since gone down very badly you should take notice of your comments more

Hotel Flamingo Oasis responded to this review. View the response.

Hi Colin, Thank you very much for sharing your views with us regarding your stay at the Flamingo Oasis. Your feedback is of the utmost importance and rest assured that your comments will be sent to the head of the entertainment department. We are glad that you had a pleasant stay and we look forward to welcoming you back to the Flamingo Oasis. Kind regards, MedPlaya Hotels Benidorm

ANDRES RICO DIAZ left a review on 07/12/2022

Mejorable

La atención de todo el personal inmejorable. La habitación grande y espaciosa, camas grandes, pero el mantenimiento no muy bueno. Los colchones están para cambiar, mi pareja se levantaba hasta con rojeces del roce de los muelles, no se descansa bien en esos colchones. Un enchufe tapado con Cinca de carrocería, una placa del techo levantada, la tapa del water se movía. El buffet bueno, pero siempre la misma salsa de carne, variaban la carne, cada vez una diferente, pero si siempre ponen la misma salsa al final todas terminan sabiendo igual. Buenas y variadas instalaciones. Ubicación tranquila

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Andres Gracias por tomarse el tiempo a dejarnos una reseña sobre su estancia en el Hotel Flamingo Oasis. Nos alegra saber que tuvo una estancia agradable con nosotros aunque hay cosas que podemos mejorar, siempre estamos evaluando nuestros servicios y instalaciones teniendo en cuenta los comentarios de nuestros clientes. Esperamos darle la bienvenida de nuevo al Flamingo Oasis Saludos cordiales, Hoteles MedPlaya Benidorm

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1. INTRODUCTION

At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

MedPlaya Amigo! consists of three levels: Holiday Friends, BFFs, and Soulmates. Your level within the programme increases as you accumulate more stays with us, and with each level, you unlock additional benefits.

The following terms and conditions outline how MedPlaya Amigo! works and can be referred to anytime on the MedPlaya Hoteles website: www.medplaya.com.

MedPlaya Amigo! utilizes a Customer Identification Number to identify members. By accepting these terms and conditions, the MedPlaya Amigo! member confirms their awareness and understanding of the programme’s details.

MedPlaya reserves the right to make necessary amendments to the conditions of MedPlaya Amigo! as it deems necessary.

The advantages of MedPlaya Amigo! are applicable to all MedPlaya hotels, with the exception of Resort Giverola & Bella Vista Beach Club.

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The programme is available to adults over 18 years old.

Official bodies and companies are excluded from the MedPlaya Amigo! programme.

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Please refer to the table below for the different levels and associated benefits:

[Table of Levels and Benefits]

Your membership level is determined by the number of nights you have stayed with us (only direct reservations confirmed in your name count) in any MedPlaya Hotel within the two years preceding your upcoming reservation check-in date. Please note that membership levels may fluctuate based on this criterion.

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Discounts will be applied to the price of the room occupied by the MedPlaya Amigo! member at check-in, and benefits will be available upon, or shortly after, arrival at the hotel.
Benefits and discounts are not duplicated when more than one MedPlaya Amigo! member occupies a room.

Discounts are applied to the final price of the reservation, excluding extras, and are not applicable to 100% Non refundable bookings.

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