Reviews
LOUISE MARIE ROCKELL left a review on 09/11/2022
Holiday
As per usual another lovely stay at the Flamingo Oasis.
Hotel Flamingo Oasis responded to this review. View the response.
Hi Louise, Thank you for again choosing the Flamingo Oasis for your holiday. We are delighted that you had a great stay and we hope to see you again soon. Kind regards, MedPlaya Hotels Benidorm
Carl Jones left a review on 08/11/2022
All inclusive
Good things Staff where all very friendly and helpful. The onsite masseur is good, he provided a sports massage to sort out a lower back issue which is much better. The food has a wide selection range, but mostly British type meals. Drinks were included in the package and covered a good range. Private adult areas and roof top pool allowed escape from the children noise, but at this time of the year November it was mostly quiet anyway. Facilities generally good, a wide range of activities for the children that we saw going on. Evening entertainment was good, typical pub singer and so on. Bad things The lifts, all exclusive accommodation is on the top 5 floors, the lifts did not seem to work in an organised way meaning it at times was quicker to use the stairs. One lift was out of action and a couple stuck for about 2 hours. Snacks in the upstairs lounge was not good. Cold chicken sticks or a bowl of fruit was all we seen present all week. toasties could be asked for when the top bar was open. People putting towels on seats in the top bar sun terrace? hardly pushed for a seat but why allow it to happen? Aircon was awful, the hotel interior was at best 5-10 degrees hotter than it was outside, if you opened the window to allow some fresh air then the current building noise of the new housing next door was painfully loud. The food was typical british meals, we live in spain so at first enjoyed the cooked breakfast and full roast dinners, but this soon became tiring. Paella seemed to be only served on one day as an example of non-traditional british food. We would prefer a wider range, most UK folk would enjoy a curry or chinese dish if provided. Facilities are a little dated, but there was some repair works being carried out during the time we stayed. Bottle of wine provided as a welcome in the room, but no way of opening it, I mentioned this and a staff member said we just had to ask. Two days later we found it had been opened at some point during room service. Why not just provide a screw cap bottle?
Hotel Flamingo Oasis responded to this review. View the response.
Dear Carl Thank you for taking the time to share your comments regarding your recent stay with us at the Hotel Flamingo Oasis. We are sorry that certain aspects did not meet with your expectations and we appreciate all of your comments and feedback. It is good to know that you were pleased with the service that you received from the staff and the facilities. We do hope that you would consider returning again in the future. Kind Regards, MedPlaya Hotels Benidorm
Matthew Bree left a review on 07/11/2022
Entertainment needs improving
I have been coming to this hotel for a number of years and have never seen the entertainment in such a state. Really needs improving, pay for better acts to come into the hotel and less quizzes and games on the stage. The piano bar needs someone permanentresident singer not some one that’s comes in the a 1 hour and half then goes leaving the bar soulless. The hotel and staff remain great excellent bar and restaurant service. The place is spotlessly clean. Slight issue with the cleaning in our room however that was not up to the usual top standard. In the restaurant it gets so hot in the evenings really needs air con or large fans to circulate the air. We will be back at Xmas and I hope in can see improvement in the entertainment. Thank you
Hotel Flamingo Oasis responded to this review. View the response.
Dear Matthew Thank you for choosing to return to stay with us once again at the Hotel Flamingo Oasis and for updating us on your recent visit. We are sorry to hear that on this occasion you did not enjoy the entertainment as much as you have done previousley and we appreciate all of your feedback. We do hope that whe you return again next month we can try and change some of your opinions. Kind Regards, MedPlaya Hotels Benidorm
ZOE HUMPHRIES left a review on 03/11/2022
Entertainment Team were Awesome!
The staff in general were all very helpful and good at their jobs, and the Entertainment team were outstanding! Loved the effort and car they put into their jobs, thank you so much from all of our family! The hotel was beautifully clean and well presented, We had a great stay and will be back
Hotel Flamingo Oasis responded to this review. View the response.
Hi Zoe, We could not be happier to read that you had a fantastic stay with us at the Flamingo Oasis. It's great to know that our hotel ticked all the boxes for you and that you were especially happy with the entertainment team. Thank you very much for sharing your views with us. We look forward to seeing you again! Kind regards, MedPlaya Hotels Benidorm
Susan Robinson left a review on 01/11/2022
Fantastic Hotel!
We thoroughly enjoyed our 2 week stay at Flamingo Oasis. Entertainment was a bit disappointing, but all hotels have similar problems. Accommodation outstanding with loads of room and comfortable beds Food good a bit repetitive, soups at lunchtime excellent we love the pottage soups, disappointed that the rice pudding is cold now. Very few chicken carverys… The dress code needs improving, with guests in the evening appearing in vest tops and sports shorts, it lets the other guests down who do dress up for evening meal. We had a problem of guests vapouring in the show bar so bad we got up and left as it was blowing back on us, I didn’t want to report it as was unsure on the conditions, but if this was allowed then we wouldn’t return. The Piano Bar was empty most nights except Wednesday when Tom was on he had the regular piano guests up an dancing it was a great atmosphere, but a shame it was only on Wednesdays. We need Tom most nights of the week he’s fantastic! or a cot share with Pepe. Other acts nit so good. I know the shop is a separate entity, but it needs vast improvement to attract customers, jewellery in the windows is not attracting guests. The shop needs to sell newspapers, magazines, novels, beach towels with the Flamingo Logo on and perhaps a small selection of swimwear but it’s very boring as it is at the moment. My biggest grumble are the club rooms, we always travel 3 mature guests and cannot experience these club rooms and facilities. If only one room could be available for 3 guests. Other hotels do accommodate 3 in their club rooms or whatever they are called. Years ago the Flamingo did have rooms for 3… Swimming pool area a bit more inspiration some carpet grass around the pool area and an outside sitting area for guests who don’t use the pool. We went to the pool bar for a snack but all they had was toasties and they were awful pre cooked and soft, unacceptable. Thank you for a wonderful holiday, to each and everyone of you for making it so enjoyable. Your refurb is brilliant but needs more pink chairs to represent the Flamingo, but it all comes down to money and budgets, we are looking forward to seeing you all soon. THANK YOU
Hotel Flamingo Oasis responded to this review. View the response.
Hi Susan, Thank you for taking the time to comments on your stay at the Flamingo Oasis. Our guests feedback is of the utmost importance to us and your comments have been sent to the hotel management. We are glad that you had an enjoyable stay with us and that you were happy with Tom in the Piano bar. It's prohibited by law to smoke or vape inside hotels, restaurants, bars etc. so please do inform the staff if you see this happens again and they will deal with it. We look forward to seeing you again at the Flamingo Oasis! Kind regards, MedPlaya Hotels Benidorm
VALERIE ANDERSON left a review on 01/11/2022
Facilities
Lovely hotel. Staff very helpful. Food was excellent and plenty of choices. Beautiful rooms. The only complaint was the air conditioning didn’t cool the room down so sleeping was uncomfortable Would definitely return
Hotel Flamingo Oasis responded to this review. View the response.
Dear Valerie Many thanks for taking a few moments to share your thoughts with regards to your recent stay at the Hotel Flamingo Oasis. We are pleased that overall you enjoyed what we have to offer, but you feel improvements could be made. Your comments and feedback are important to us and we appreciate them. It is great to hear that you would return again and we hope to welcome you back again soon. Kind Regards, MedPlaya Hotels Benidorm
CHRISTNE WRIGHT left a review on 27/10/2022
Brilliant holiday
Absolutely loved my holiday first time there. The entertainment could be looked at as it was a abit of a let down. I would definitely be returning but looking at the prices for next year they are almost double what I paid this year. My daughter and son in law said the same. Would love to come next year as my daughter and son in law come the same time every year but might have to look at a different hotel as prices are to high
Hotel Flamingo Oasis responded to this review. View the response.
Hi Christine, We are glad that you had a good stay with us at the Flamingo Oasis. The prices for the same dates next year are nearly identical to this year and keep an eye out for special offers, you will receive a newsletter when we have any special offers on. Please contact our Call Centre or Loyalty&Community team if you have any queries. We hope to see you soon again! Kind regards, MedPlaya Hotels Benidorm
Colin Jeans left a review on 24/10/2022
Fantastic hotel
Hotel is fabulous, staff are very welcoming from reception to restaurant and bar. Evening entertainment needs to be re looked at. Not everyone wants to sit downstairs and listen and play games. We need proper Evening entertainment singers.
Hotel Flamingo Oasis responded to this review. View the response.
Hi Colin, We are pleased that you enjoyed your holiday at the Flamingo Oasis and that you were particularly happy with the service received from all the staff. Our guests feedback is of the utmost importance to us and your comments have been sent to the head of the entertainment department. We look forward to welcoming you back to the Flamingo Oasis! Kind regards, MedPlaya Hotels Benidorm
Elaine Gold left a review on 23/10/2022
Excellent hotel
Lovely hotel. Pool could be heated because shaded by neighbouring hotel
Hotel Flamingo Oasis responded to this review. View the response.
Hi Elaine, We are pleased that you had a good holiday with us at the Flamingo Oasis. Thank you very much for posting your comments. We hope to see you again! Kind regards, MedPlaya Hotels Benidorm
Marie Foster left a review on 21/10/2022
Flamingo oasis
Esta es mi Hotel favorito en Benidorm. Mi encanta mucho. Hasta pronto.
Hotel Flamingo Oasis responded to this review. View the response.
Estimada Marie, Muchas gracias por sus amables palabras. Es un verdadero placer leer que el Flamingo Oasis es su hotel preferido de Benidorm. ¡Esperamos volver a verle de nuevo pronto! Saludos cordiales, Hoteles MedPlaya Benidorm