Avis
Caroline Grayson a laissé un avis le 06/06/2017
FAB!!
Third time we have stayed here, its perfect. Location is great. The food is brilliant with lots of choice. The room upgrades look great but we dont want this to out price us visiting again as at the moment is is excellent value for money.
Hotel Rio Park a répondu à cet avis. Voir la réponse.
Hello Caroline Thank you for choosing to return to stay at the Hotel Rio Park. We are delighted that you enjoyed another good stay with us and hope to see you back again soon. Kind Regards MedPlaya, Guest Relations Team
Daniel a laissé un avis le 06/06/2017
Girly Holiday
28 of us stayed at this hotel for 5 nights .. reception staff as all staff are very welcoming and helpful. Hotel has lots of amenities and rooms were very clean and spacious . Food in the restaurant was above standard for a 3 hotel lots of choice and very tasty . Location of hotel is ideal far enough away from the main strip to be quiet but only a few minutes walk away. Only thing i would say is 2 of our party had undwear taken from their rooms and we had to ask the cleaners to change our bed sheets . We stayed in the club rooms on the top floors and will definitely be returning to this hotel again .
Hotel Rio Park a répondu à cet avis. Voir la réponse.
Hello Daniel We are pleased to hear that overall you enjoyed your stay with us at the Hotel Rio Park. We are sorry to hear that you had underwear taken from your room. Sometimes items such as underwear or sleepwear get mixed in with the laundry when the maids are collecting the sheets /towels. We are pleased that you would choose to return to stay with us again. Kind Regards MedPlaya, Guest Relations Team.
angela simmons a laissé un avis le 05/06/2017
Already booked for next year
Fantastic hotel, facilities and staff. Customer service is amazing. Animation team are brilliant and cater for all ages. Already booked 20 people for next year. Food is lovely and lots of choice, drinks very reasonable and all staff friendly, approachable and eager to please. Even adding water sports to the daily schedule when the summer season hadnt officially started not 30 minutes after we enquired. You should be very proud of the hotel and its staff, we cant wait to return.
Hotel Rio Park a répondu à cet avis. Voir la réponse.
Hello Angela We are so pleased to hear that you enjoyed your recent stay with us at the Hotel Rio Park and that you particuarly enjoyed all of the entertainment taking place. We are delighted that you have already booked to return in a group again next year and look forward to welcoming you all back again. Kind Regards MedPlaya, Guest Relations Team
faye butler a laissé un avis le 03/06/2017
Excellent
Just back from Rio Park, and loved every minute of it. Fabulous hotel and amazing staff. Would stay here again like a shot. Top marks to all at Rio Park.
Hotel Rio Park a répondu à cet avis. Voir la réponse.
Hello Faye We are delighted to hear that you loved every minute of your recent holidat at the Hotel Rio Park. We are even happier to hear that you would like to return to stay with us again and hope that you will all be back again soon! Kind Regards MedPlaya, Guest Relations Team
KEVIN HENRY a laissé un avis le 02/06/2017
Another nice stay at the Rio Park
As the title says we have had another nice stay at the Rio Park. We have been coming to the Rio Park past 10 years. I find it value for money and I always book the Hotel direct through Medplaya website. I have always commented on how good the food was here. This year I felt it was not as up to the usual standard but still edible and plenty of choice. I believe the Hotel is getting ready for a big refurbishment within the next 2 years as it is getting a bit worn in places. Still enjoyed the stay though.
Hotel Rio Park a répondu à cet avis. Voir la réponse.
Hello Kevin We are very happy to hear that you enjoyed another nice stay at the Hotel Rio Park although you did not enjoy the food as much as on previous occasions. We are in the process of refurbishing the rooms and this will be ongoing over the next few years. Eventually all of the rooms will be done. Hopefully you will choose to stay with us again in the future. Kind Regards MedPlaya, Guest Relations Team
Lisa a laissé un avis le 02/06/2017
Girly Trip
Mostly the whole stay was fab . Reception staff were lovely and very helpful rooms were spacious and very clean as was the whole hotel .food in the restaurant and bar area are above the standard weve had in other hotels in Benidorm evening entertainment was really good too the only disapointment for us was there wasnt much going on round the pool during the day we were refused music when we asked although the pool area is fine and plenty of beds ! We would have liked a bit more entertainment location is excellent its far enough away from the strip to not be too noisy but close enough to walk back .A couple of my friends had underwear taken from the rooms ? This wouldnt put me off staying again and were already looking at booking again to come back in october thankyou
Hotel Rio Park a répondu à cet avis. Voir la réponse.
Hello Lisa We are happy to hear that overall you enjoyed your stay at the Hotel Rio Park. We are only allowed to play the music by the pool once the permission has been granted by the town hall, this is due to the Hotel being a residencial area. Hopefully despite a few setbacks you will be back again for another visit in October. Kind Regards MedPlaya, Guest Relations Team
john tinning a laissé un avis le 01/06/2017
quality time
fantastic holiday at the rio park. i was in room 835. apart from quite a lot of noise from room 836 from various guests during the 2 weeks in the early hours, i had a brilliant time. all the staff are exceptional in what they do. rooms are comfortable, clean & perfect for the single traveller. i am hoping to get back in the rio park on september 23rd for a 2 week stay. see you all then.
Hotel Rio Park a répondu à cet avis. Voir la réponse.
Hello John We are so pleased to hear that you enjoyed your recent stay at the Hotel Rio Park. Hopefully we will see you back again in September. Kind Regards MedPlaya, Guest Relations Team
FREDERICK RUMNEY a laissé un avis le 26/05/2017
Great place to stay
We will definitely be going back here its a great hotel and the food is excellent
Hotel Rio Park a répondu à cet avis. Voir la réponse.
Hello FREDERICK We are delighted that you enjoyed your time at the Hotel Rio Park and that particuarly enjoyed the food options available. Hopefully we will see you back again soon. Kind Regards MedPlaya, Guest Relations Team
graham richardson a laissé un avis le 24/05/2017
Weekend break
Hotel was very clean and rooms were spotless location was ok 5 minute walk to beach and nightlife
Hotel Rio Park a répondu à cet avis. Voir la réponse.
Hello Graham We are very pleased that yopu enjoyed your stay at the Rio Park and found the rooms to be very clean. Hopefully you will stay with us again in the future. Kind Regards MedPlaya, Guest Relations Team
Sami McCormack a laissé un avis le 21/05/2017
would stay again..
Arrived early hours of the morning and had booked a superior room through the hotel website and when arrived was given a basic double room. Went back down to reception and the man behind the desk just said to come back in the morning. Reception moved me in the morning but I apology and was rather annoyed because if I hadnt of said anything then I would of been in that room the duration of my holiday. I paid for a superior room so expect to be given that. There is a massive difference between a double and a superior room and would definitely pay the extra again for this. I asked to keep the room on a bit longer on the day of leaving as we didnt get picked up until 6 at night but was told this wasnt possible. I thought they would of done this to comfensate the room mix up. Wasnt impressed with the breakfast but always found something as dinner time.
Hotel Rio Park a répondu à cet avis. Voir la réponse.
Hello Sami We are very sorry that there was a mix up with your room on arrival at the Hotel Rio Park, it is never our intention to cause any disruption to anyones holiday. Depending on availabilty in the Hotel it may not always be possible to arrange a late check out room. We do hope that these setbacks will not deter you from returning again in the future. Kind Regards MedPlaya, Guest Relations Team