Avis

patrica kehoe a laissé un avis le 18/11/2023

Beautiful regente

I had a great stay in the hotel I have booked for summer I love the medplaya Hotel regente the staff are lovely I look forward to coming back again xxxxx

Hotel Regente a répondu à cet avis.

Hi Patricia, We are delighted that you loved everything about your holiday at the hotel Regente. Many thanks for all your kind words. We look forward to seeing you again next year.   Kind regards, MedPlaya Hotels Benidorm

MAXINE CORBETT a laissé un avis le 15/11/2023

Great hotel

As usual very good stay everything was spot staff , food , room was lovely and clean , the only thing that spoilt this was the amount of scooters outside the hotel which normally not so many I think it spoils the hotel look having them all round the front entrance

Hotel Regente a répondu à cet avis.

Thank you for your feedback! We're delighted to hear that your stay was enjoyable overall. We really appreciate your comments about our staff food and cleanless. Likewise, we have taken note of your comments about the scooters and will pass along your feedback to the hotel management. We look forward to welcome you back in our hotel.  Kind regards

José Manuel Bravo Ibáñez a laissé un avis le 08/11/2023

Animación

Hemos estado en este hotel en varias ocasiones y notamos varias deficiencias en el mismo, la más importante es la animación. Practicante nula para adultos y directamente no hay para los más pequeños, nuestra hija nos pedía ir a este hotel por la animación en las mismas fechas del año. Hotel regente era nuestro hotel de referencia en Benidorm. Una pena, buscaremos alternativas

Hotel Regente a répondu à cet avis.

Estimado Jose Manuel,  gracias por compartir su experiencia con nosotros. Sentimos escuchar que la animación no ha cumplido con sus expectativas. Hemos anotado sus comentarios y se los haremos llegar al departamento correspondiente para intentar mejorar en el servicio. Esperamos que pueda volver a considerar el hotel Regente para sus vacaciones.  Cordiales saludos 

John Ove Svensli a laissé un avis le 26/10/2023

Not a 4 star hotel

We stayed for 6 nights in October. The rooms are tiny with a small balcony. The plastic table and chairs on balcony are old and dirty. The bed is very comfortable and we slept well. We had half board, and both the breakfast and dinner are prefabricated fat English dishes. Few other selections. WIFI in the room is very poor.

Hotel Regente a répondu à cet avis.

Dear, Ove Thank you for sharing your comments with us. We are glad you found the bed comfortable and were able to rest. We have taken note of your comments about the balcony table and chairs, as well as the Wi-Fi in the room. We hope the other breakfast and dinner options met your expectations and that you enjoyed your stay in Benidorm.  Best Regards

Philip Oliver a laissé un avis le 24/10/2023

Very Good stay

this is the second time I have used this hotel it is clean and the staff are excellent, the food was extensive well prepared and presented. The main negative point has to be there are only two very small elevators which at busy times is not enough. Prices have also shot up in the past 12 months

Hotel Regente a répondu à cet avis.

Dear Philip,  Thank you for taking the time to share your recent stay with us. We are delighted that you enjoyed the food and the service from our staff. Unfortunately as with everything in the Uk, prices have also increased here in Spain and so this is reflected in hotel prices also. We have taken note of your comments about the elevators and apologize for any inconvenience caused. We hope to see you again at the hotel Regente   Best regards

Patricia Cope a laissé un avis le 23/10/2023

Nice hotel

We have stayed here on numerous occasions. The hotel is lovely and the staff are always helpful and pleasant The only downside is the cooked food is never hot no matter what time you go to eat

Hotel Regente a répondu à cet avis.

Dear Patricia, We appreciated you sharing your feedback with us. We are glad to hear that you found the hotel lovely, and our team helpful and pleasant. Your comments about the temperature of the cooked food is duly noted, and we will work to improve this aspect of our service. We look forward to welcoming you again on your next visit. 

LESLEY HARRIS a laissé un avis le 18/10/2023

Great place to stay

A very comfortable hotel with all necessary facilities. Gala dinner on Friday was excellent. Other days always a wide selection of very nice food. Only downside for us was the location as we have walking problems but we could have hired a mobility scooter, but not ready for that yet! Reception staff, especially Juan, very helpful. All in all a nice hotel, good pool area, friendly staff.

Hotel Regente a répondu à cet avis.

Dear, Lesley Thank you for choosing to stay with us and for sharing your opinion. We are delighted to hear that you enjoyed the gala dinner and you found the food selection on other days. It is great to know that our staff provided helpful assistance during your stay. We hope to get the opportunity to welcome you back to the Regente in the near future. Kind regards    

ALEJANDRO DE LA PEÑA RAMIREZ a laissé un avis le 16/10/2023

Magnifico

Todo muy bien, el único pero es si vas tres personas en pequeña la habitacion

Hotel Regente a répondu à cet avis.

Estimado Alejandro,  muchas gracias por compartir con nosotros su experiencia en el hotel Regente. Nos alegra mucho que su experiencia general haya sido positiva. Tomamos nota, igualmente, de sus observaciones sobre el tamaño de la habitación.  Esperamos poder darle la bienvenida de nuevo, muy pronto, en nuestros hoteles.    Reciba un cordial saludo

ANN MARIE MCNEE a laissé un avis le 12/10/2023

Regente

I have stayed in the Regente many times over last 10 years , hotel is beautiful, staff are exceptionally helpful , Juan on the front desk is so lovelyfriendly and helpful at all times, maids are lovely and accommodating, restaurant staff are exceptionally friendly and helpful, food is 5 star quality, pool area immaculate life guards and snack van staff lovely , love my stays here always a pleasure.Would and have recommended this hotel to many people and will continue to do so… Thanks again for a wonderful holiday see you next year x

Hotel Regente a répondu à cet avis.

Hi Ann Marie, Thank you very much for all your kind words. We could not be happier to know that you found all the staff to be friendly and helpful and that you thought that the food was 5 star quality. It truly is encouraging to read that you are already thinking about returning next year and we look forward to seeing you again.   Kind regards, MedPlaya Hotels Benidorm

David Martinez Fernandez a laissé un avis le 11/10/2023

Buenas vacaciones

Todo muy bien en general, el trato de todo el personal muy bueno, la ubicación es muy buena respecto a la playa más cercana y los espectáculos son muy entretenidos. Por poner una pega la almohada era muy dura, pero la limpieza y la habitación eran muy buenas.

Hotel Regente a répondu à cet avis.

Estimado David,  Le agradecemos el tiempo que se ha tomado por dejarnos su reseña. Nos complace saber que el hotel ha cumplidos sus expectativas tanto por el trato del personal, limpieza,  ubicación y entretenimiento. Agradecemos, igualmente, su comentario sobre la almohada. Lo tendremos en cuenta para futuras mejoras.  Esperamos poder recibirlo muy pronto, de nuevo, en alguno de nuestos hoteles. 

Langue